About Us


About Us

The Communication Workers Union (CWU) is the biggest union for the communications industry in the UK with 199,443 members. It was formed in January 1995 when the Union of Communication Workers joined forces with the National Communications Union.

Our members
CWU members work in Royal Mail, the Post Office, BT, Telefonica O2 and other telecommunication companies, cable TV, Accenture HR Services, financial services, and Santander, including subsidiaries Geoban, ISBAN and Produban. Our members' expertise includes engineering, computing, clerical, mechanical, driving, retail, financial and manual skills.

Visit www.cwu.org to find out more about your national union. 

The union's values

The Communication Workers Union exists to protect, advance and serve the interests of its members throughout the communications industry. In pursuit of its aims the union will seek to:

  • provide first class collective and individual representation for all CWU members;
  • achieve security of employment for all members;
  • offer individual membership services of the highest quality;
  • expand trade union membership throughout the communications industry;
  • promote, by industrial and political means, the success of the industries in which our members work;
  • campaign against all forms of discrimination;
  • further these objectives by promoting the influence of the union throughout the national and international community.

The union's national campaigns
The union's main campaigning priorities have been aimed at securing:

  • a modern communications network which will guarantee a buoyant financial and commercial infrastructure for the UK.
  • Royal Mail secure in public hands, intent on developing Crown Post Office Counter services and affordable, reliable and universally priced mail and parcel delivery;
  • universal access to the social and individual benefits of the most advanced information superhighway for the UK, which will give all in society the ability to benefit from our latest technology;

Within these objectives, the union aims to ensure not only the provision of efficient, integrated and affordable communication services for the UK - but also safe, secure and well rewarded employment for all CWU members.

The Manchester Clerical Branch

This is your local branch of the CWU, representing around 3,000 clerical members employed by BT, Steria, Openreach,  Manpower, Kelly Services,  in Manchester and outlying areas including Stockport, Lancaster and Sale.

We provide joint and personal representation, accident and legal services, employment advice, plus a range of additional services for members.

Use the buttons on the left to browse these pages for information on your work area and general union issues, and please do not hesitate to contact the Branch for more details, personal advice or any other queries. 


Currently the Branch is structured with a main Branch Executive Committee which meets every 2 months, a sub-committee at Lancaster, who meet approximately once a month. The committees are the mechanism by which the Branch is run between AGMs, and where decisions affecting the Branch membership are made.

If you are interested in getting more involved with the union, perhaps as a committee member or workplace rep, please contact us at manchesterclerical@cwumc.org

Branch Constitution

The Branch runs according to a set of rules in the form of a constitution. This constitution determines how the branch is run, financed, organised, etc. The original Manchester Clerical constitution was agreed at the time of the Branch’s formation in 1984 and ratified that year by the Union’s National Executive. Since then, it has been amended by several Annual General Meetings to reflect changes in requirements, i.e. number of officers, committee members, etc. As with all constitutions, although very much a living, working document, it does retain in part some rather charming historical peculiarities.

Branch Constitution Click Here